Score observable actions: agenda clarity, story arc, evidence hierarchy, and explicit asks. Avoid labels like charismatic or difficult; they obscure improvement. Use a three-level scale—emerging, consistent, exemplary—with examples for each. Pair scores with one specific upgrade to try next meeting. This keeps feedback actionable and humane, encouraging steady growth without defensiveness. Over multiple cycles, small behavioral tweaks compound into noticeably stronger remote communication and faster, calmer decision-making.
Measure inputs and outputs: rehearsal minutes per presenter, number of scenarios run, cross-functional attendance, and decision turnaround time. Track sentiment from pulse surveys and note meeting recovery speed after surprises. Combine qualitative notes with lightweight dashboards to detect plateaus or sudden gains. Publishing these metrics transparently invites healthy peer pressure and friendly competition, turning improvement into a team sport rather than an individual grind that fades under deadline pressure.